Prices, planning and practical information
We're excited to welcome you back to Kew Gardens. To keep everyone safe, we've introduced some changes to education visits.
Booking your visit
To make it easier for you to visit us, we are temporarily changing our approach to education bookings during these difficult times.
For visits between September and December 2020, you won't need to commit and pay for your visit until three weeks before your visit date.
For visits between January and July 2021, you won't need to commit and pay for your visit until six weeks before your visit date.
School aged pupils booking fee
- Up to 35 pupils £65
- 36–70 pupils £110
- 71–105 pupils £150
- 106–140 pupils £190
- 141–175 pupils £230
- 176–201 pupils £270
Universities and Adult Learning Organisations booking fee
- 1-16 students £60
- 17 to 35 students £95
- 36–70 students £190
- 71–105 students £270
- 106–140 students £340
- 141–175 students £410
- 176–201 students £480
For groups of over 201 the booking fees will be combined as appropriate.
Education session prices
Education sessions take place in groups of 15 pupils.
EYFS - Key Stage 4
- 45 minute sessions £35 per group
- 90 minute sessions £70 per group
Key Stage 5
- Half day (1 session) £80 per group
- Full day (2 sessions) £160 per group
Teachers and adults
- Up to required key stage ratios: Free
- Adults needed for 1:1 SEN support: Free
- Adults above the required ratios: £11
Supervising your group
You are required to supervise your pupils at all times whilst onsite at Kew Gardens.
The required number of supervising adults is outlined below.
- Early Years/ Reception 1:4
- Key Stage 1 1:5
- Key Stage 2 1:8
- Key Stage 3 1:10
- Key Stage 4 1:12
- Key Stage 5 1:12
- SEN 1:1
- Home Educators 1:2
For adult learning organisations and university groups, a member of staff must accompany the group.
Our shops are operating with a one-way system and limited capacity. Pupils should enter in small groups and must be with an accompanying adult. If your pupils are over 11 they will be required to wear a face mask.
We request that when visiting restricted or potentially busy areas (e.g. glasshouses, galleries and other attractions such as the Treetop Walkway), you keep group sizes as small as possible. Please do not take more than 15 pupils per group into the glasshouses.
Be aware of other visitors when using potentially busy areas as capacity can be limited and many areas will be operating a one-way system.
This is a guide to help you develop a risk assessment specific to the needs of your own pupils and staff.
The Gardens open at 10am. We recommend at least three to five hours for your visit.
Our education sessions timings are fixed and run from 10.30am to 2.20pm (except KS5). We will create an itinerary for you based on the availability of our Kew teachers.
Before your visit
Plan your time at Kew Gardens
Refer to our website prior to your visit to plan activities and a timetable for your pupils. Please note that the timetable for education sessions is a fixed schedule and cannot be altered.
You will receive two teacher pre-planning tickets once payment for your booking has been received. To use your teacher pre-planning tickets, you will need to book a time slot online and select ‘gift voucher’. Please show your pre-planning tickets to Kew gate staff on entry to the Gardens.
Check our coronavirus guidance page for any updates regarding visting during coronavirus.
Consider the season
It is more comfortable to visit these at the end of your day and to plan activities around the other areas in the Gardens, such as the Treetop Walkway, the Hive, Temperate House, Badger Sett and Woodland Area.
Remember to check for planned closure alerts and updates on our website.
Consider the weather
We are an outdoor learning facility and our education sessions take place throughout the Gardens.
Remind pupils to come prepared to walk outside regardless of the weather - while there are many things to see and do indoors at Kew Gardens, the size of the site requires a significant amount of outdoor time journeying from place to place.
Briefing your pupils
Unfortunately, we are unable to store coats, bags or lunches so please ask pupils to bring only what they can carry.
Take care around:
- Lake and ponds
- Moving vehicles
- Poisonous, thorny and spiky plants.
- Don't climb trees
- Don't pick or eat anything
- Keep out of areas marked ‘private’
Prepare the adults in your group
Make sure that all supervisory adults have a copy of the itinerary for the day, along with a map of the Gardens.
Ensure that all adults understand the importance of their roles and responsibilities, including arriving to lunch and education sessions on time and any COVID-19 guidance.
All supervisory adults should also carry a mobile phone and have a list of mobile phone numbers for all adults in your party.
Know what to do in an emergency
Please contact the nearest member of Kew staff or a Kew constable. The emergency number on an internal phone is 333 and external is 020 8332 3333.
Please do not call 999 as ambulance/fire/police crews may take time to find you. It is better coordinated through Kew's own police force who deal with First Aid, security and emergencies.
Getting to Kew
It's easy to walk to Kew with your school group.
If you're travelling by public transport, we recommend checking the government guidelines for safe travel.
Coach and minibus drop off
Due to parking changes, unfortunately coaches and minibuses can no longer pick up or drop off groups on Kew Road (A307). The new drop off location is Elizabeth Gate, which is on Kew Green.
Coach parking is available at the following locations:
- Richmond Athletic Association, Twickenham Road, Richmond TW9 2SF
Coach parking can be pre-booked. There are special rates for Kew Gardens’ visitors: £25 per day for one coach; £20 each for more than one coach. Pre-book by telephone: 0208 940 0397.
- Richmond Town Centre, Old Deer Park, Twickenham Road, Richmond TW9 2RA
Three coach spaces are available at £17.50 per day in the car park run by the London Borough of Richmond upon Thames; reservations are not possible.
- Hampton Court Green, Hampton Court Road
Eight spaces are available at no charge; reservations are not possible.
- Hampton Court Station, Hampton Court Way KT8 9AE
20 spaces are available at £15 per day in the car park run by Southwest trains. They can be pre-booked by telephone: 0845 6000 650.
Minibus parking is available at the following locations and also the coach parking locations:
- Kew Green
Limited spaces are available on Kew Green. Restrictions apply on most residential streets around Kew. Check Richmond council website for parking updates.
- Kew Gardens Ferry Lane car park (TW9 3AF), near Brentford Gate
Limited spaces are available in the Kew car park for minibuses.
More details can be found on our getting here page.
What happens when you arrive
Meeting point for pre-booked education sessions
For education sessions (except Endeavour), meet behind The Botanical restaurant, opposite the Palm House (across the pond). On some maps this will be marked as Museum No.1 or the Plants + People exhibition.
For Endeavour education sessions, meet on the grass area opposite Victoria Gate, under the large white flagpole.
Until 1 January 2021, schools arriving at Elizabeth Gate via coach or minibus will be met by a Kew teacher who will escort the group to where the teaching session will begin.
If you enter via any other gate, your Kew teacher will meet you at the appropriate location for your education sessions.
What to do if your arrival is delayed (assisted bookings only)
If you know in advance that you will be delayed, email us at email@example.com.
If you are unexpectedly delayed on the day, phone us as soon as possible on 020 8332 5627 with your revised arrival time.
During your visit
We’ve put some things in place to make sure visiting is safe for everyone.
We hope you appreciate this is for your protection and will help us do our part to keep you and our staff safe.
- We've reduced the number of school groups taking part in education sessions.
- Access to teaching spaces will be limited to minimise contact between groups.
- There will be clearly marked access routes, including one-way systems, to eliminate any waiting in internal corridors.
- We have made changes to some education sessions and revised our teaching plans in line with coronavirus guidelines.
- We have taken steps to minimise the sharing of resources and equipment between pupils within the session. We have consulted guidance from CLEAPSS for practical work within primary and secondary schools.
Access to glasshouses
Our glasshouses are operating with a one way system with a no stopping policy and therefore schools cannot use the glasshouses for self-led tasks.
Access to the glasshouses is limited and as such our programmes that would usually take place in these spaces have been altered.
Most of the teaching will be delivered outside, with the opportunity to walk through the glasshouse with your pupils at the end of the session.
If you have booked a programme that would usually take place in a glasshouse, our Kew teachers will be in touch with more details about any programme changes.
Social distancing during sessions
We will endeavour to achieve the following:
- 2m social distancing between Kew teaching staff and pupils/Kew staff.
- 1m social distancing between pupils (or distancing per ‘bubble’).
This will be achieved by changes made to the layout of furniture within the inside spaces and the organisation of groups when outdoors.
Please note, these social distancing measures may not be possible for collaborative group activities and any concerns should be discussed with your Kew teacher.
Personal protective equipment
- Kew staff will be wearing visors, face masks and disposable gloves during teaching sessions.
Enhanced cleaning regimes
We have enhanced and more frequent cleaning procedures:
- High touch areas such as door handles, railings and equipment will be frequently cleaned.
- Inside teaching spaces will be subject to cleaning at the end of the teaching day and during the day if a space is to be used by more than one ‘bubble’.
- Equipment and resources that have been handled during teaching will either be disinfected prior to use by another ‘bubble’ or alternatively quarantined for a period of 72 hours.
- Fresh sets of frequently used items such as pencils and pastels will be used for each group and disinfected/quarantined before reuse. Please contact firstname.lastname@example.org if you would like any further information.
Kew's teaching staff will clean their hands thoroughly more often than usual and in particular:
- When they arrive at Kew.
- When staff change groups.
- When staff handle teaching resources.
- When they return from breaks.
- When they change rooms.
- Before and after eating.
- Leaving and entering a building.
Hand sanitisation stations will be available in teaching rooms and toilets, so that all children and school staff can sanitise their hands at the start and end of the indoor education session as well as during sessions if needed.
Access to toilets
The public toilets at Victoria Plaza/Gate and those next to the old schools meeting point known as the pond toilets have been separated.
The pond toilets are for male use and the Victoria Plaza/Gate toilets are for female use.
School groups do not need to separate and can use either toilets so long as they use the left-hand side toilets at each location and adults accompanying the school groups check that they are not in use before letting their pupils enter.
The Children's Garden
We are delighted the the the Children’s Garden is now open for you to enjoy, but we've made a few changes to keep everyone safe.
It is open to a limited number of people and spaces are allocated on a first come first served basis. Time slots have been reduced to 60 minutes.
Let the schools team know when you book if you would like to visit the Children's Garden.
Once your booking is confirmed, the team will send you information on your allocated time slot if there's availability. If we were able to book you a time slot this will be confirmed on your booking documentation.
Please arrive on time for your allocated time slot.
Anyone displaying coronavirus symptoms
Our staff and volunteers will not come to Kew if they feel unwell and have displayed coronavirus symptoms or have tested positive within the last 7 days.
If you or someone in your group feels unwell, they shouldn't visit Kew until they're feeling better.
We fully support the track and trace system and ask visiting schools to inform them immediately if anyone from the group visiting us has tested positive for coronavirus.
We will keep your contact details and share with the government track and trace system if necessary.
There won't be a charge if you need to cancel or alter your booking more than three weeks ahead of your visit date (September – December 2020) or more than six weeks before your visit date (January – July 2021).
You can alter your booking date twice free of a charge but after that a £20 alteration fee will be applied.
If an education session you have booked isn't able to be delivered due to coronavirus, we will provide you with as much notice as reasonably practicable.
We will offer you a self-led visit, or you can postpone or cancel your booking and we will refund any booking fee paid.
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