Planned closures

We're always working to improve our UNESCO world heritage site, so occasionally we have to close some features. Please check before your visit to avoid disappointment.

Inside the Princess of Wales Conservatory

Our Gardens are open for you to explore. 

Planned closures

  • The Japanese Gateway is closed for essential maintenance from 9 to 23 January 2023 but will still be visible to visitors.
  • Due to seasonal icy conditions, the Treetop Walkway might be closed at short notice.
  • The Princess of Wales Conservatory will be closed from 9 January to 4 February 2023.
  • From 14 November 2022, water fountains across the Gardens will be turned off for the winter season. Please note, drinking water will be available in our cafes and restaurants.
  • The Marianne North Gallery will be closed all day on 3 February 2023 for a private event.
  • The Orangery is closed until late Spring 2023.
  • The Great Pagoda is closed for the winter months.
  • The Shirley Sherwood Gallery of Botanical Art will open late at 12 noon on the first Monday of every month due to planned maintenance.
  • The Waterlily House is now closed for winter.
  • The Badger Sett in the Natural Area is closed.
  • The Children’s Garden water features are currently switched off.
  • Parking is prohibited on Kew Road and limited around the area. Consider walking or cycling to us if you are able to.
  • There are no lockers or baggage storage facilities available.

Get in touch

Visitor information

Call: +44 (0)20 8332 5655 (Monday to Friday 9am to 5pm)