Planned closures

We're always working to improve our UNESCO world heritage site, so occasionally we have to close some features. Please check before your visit to avoid disappointment.

Inside the Princess of Wales Conservatory

Our Gardens are open for you to explore. 

Please do not visit the Gardens if you think you have COVID-19 symptoms or are self-isolating. 

We encourage you to wear a face covering when indoors unless you are exempt. This helps to protect yourself and others. 

Helpful guidance to visiting during COVID-19  

Planned closures.

  • The Marianne North Gallery will open late on 12 September 2022. Additionally, the gallery will be closed for conservation work between 9 to 29 January 2023.
  • The Shirley Sherwood Gallery of Botanical Art will open late at 12 noon on the first Monday of every month due to planned maintenance.
  • The Orangery will close early at 3.30pm on 12 August and 4pm on 14 and 21 August 2022.
  • The Temperate House will close early at 5pm on 11, 19, 20 and 25 August, and 8 September 2022 and at 4pm on 16 August 2022.
  • The Princess of Wales Conservatory will close early at 5pm on 20 August and 5.30pm on 21 August 2022. 
  • The Treetop Walkway will be closed from 8 to 22 August 2022. 
  • The Treetop Walkway lift is currently closed for essential maintenance. 
  • The Badger Sett in the Natural Area is closed.
  • The water features in the Children's Garden are currently closed for essential maintenance.
  • Parking is prohibited on Kew Road and limited around the area. Consider walking or cycling to us if you are able to.
  • There are no lockers or baggage storage facilities available.
  • A one-way system may be in place in some of our attractions. Please be considerate of other people’s space whilst inside our glasshouses, shops and cafes.

Get in touch

Visitor information

Call: +44 (0)20 8332 5655 (Monday to Friday 9am to 5pm)