Planned closures

We're always working to improve our UNESCO world heritage site, so occasionally we have to close some features. Please check before your visit to avoid disappointment.

Inside the Princess of Wales Conservatory

Our Gardens are open for those who are well enough to appreciate fresh air and exercise in nature during these difficult times. 

You must book a time slot in advance otherwise, unfortunately, you won’t be allowed to visit (even if you’re a member).

From 19 December specific buildings and structures will be closed in line with government guidance during the coronavirus (COVID-19) outbreak.

Please do not come to the Gardens if you are unwell or should be in isolation along with your household.

In line with national guidance, please keep your group size to the rule of six or between two households only when outdoors. When indoors, you will still need to restrict your group to your household or support bubble where possible, unless you need specific assistance. 

Don’t forget to check for the latest guidance on travel.

Closures for coronavirus (COVID-19)

Other closures

  • Kew Palace toilets are currently closed for refurbishment. The closest facilities are at the Orangery

Get in touch

Visitor information

Call: +44 (0)20 8332 5655 (Monday to Friday 9am to 5pm)