Planned closures

We're always working to improve our UNESCO world heritage site, so occasionally we have to close some features. Please check before your visit to avoid disappointment.

Inside the Princess of Wales Conservatory

Our Gardens are open for those who are well enough to appreciate fresh air and exercise in nature during these difficult times. 

You must book a time slot in advance otherwise, unfortunately, you won’t be allowed to visit (even if you’re a member).

From 19 December specific buildings and structures will be closed in line with government guidance during the coronavirus (COVID-19) outbreak.

Please do not come to the Gardens if you are unwell or should be in isolation along with your household.

Remember, in line with recent guidance, you can only visit Kew Gardens with the people you live with, with your support bubble or, when on your own, with one person from another household.

Closures for coronavirus (COVID-19)

Other closures

  • Victoria Plaza toilets will be closing on 19 January 2021 for a planned period of six weeks for refurbishment. During this time, toilets near the Pond will be the closest facilities to Victoria Gate.

Get in touch

Visitor information

Call: +44 (0)20 8332 5655 (Monday to Friday 9am to 5pm)

Email: info@kew.org.