Tickets and prices
Entry to the Gardens is advance booking only. You will need to pre-book your time slot.
Book your time slot
Our Gardens are open to a limited number of people who are able to safely get to us and enjoy our Gardens.
Your safety, and that of our staff, is our highest priority. That’s why we’ve introduced time slots to help us stagger the entry flow, reduce queues and limit the numbers of visitors to our garden.
In this first phase, our capacity is limited to support our new approach, and a majority of those tickets are reserved for members as we work to a fuller reopening.
We’re sorry, but if you don’t have a time slot (even if you’re a member) you will be turned away.
If you think you won't be able to attend, simply send a message to firstname.lastname@example.org to free up a place for someone else.
As we are a charity, please consider donating your ticket price to help us continue our vital scientific and conservation work.
On arrival you will need to present:
Your time slot ticket (either on a phone or print out). You will not be allowed to visit without this.
Your membership card, or email confirmation of membership.
Concessions may need to provide ID.
You have 45 minutes from your chosen time slot to enter Kew Gardens; once you're inside, stay as long as you like. Please help keep to social distancing guidelines and don’t arrive earlier than your time.
You should not come to the Gardens if you are unwell or should be in isolation along with your household.
We urgently need your help
Coronavirus closed our gates for nearly three months.
As a result, we have lost up to £15 million in vital revenue and, unlike other cultural institutions, we won’t be receiving any dedicated government support.
That means everything that we do, from seed banking and plant conservation, to growing and caring for your favourite horticultural highlights, is threatened.
As we are a charity, we now need your help to protect our vital scientific work and the gardens that we all love.
Any donation you can give would be greatly appreciated.
Adult (with donation)*: £19.25
Adult (without donation): £17.50
Child (4-15 years)
Under 4: Free
All children aged 16 and under must be accompanied by an adult.
Young people (16 - 24)
Young person (with donation)*: £9.90
Young person (without donation): £9.00
Family ticket for 3 (with donation)*: £27.50
Family ticket for 3 (without donation): £25.00
Family ticket for 4 (with donation)*: £44.00
Family ticket for 4 (without donation): £40.00
For visitors with a disability, senior citizens 65+, and visitors with pension benefits. You may need to present ID.
Disabled person (with donation)*: £17.05
Disabled person (without donation): £15.50
Senior (with donation)*: £17.05
Senior (without donation): £15.50
Jobseeker (with donation)*: £9.90
Jobseeker (without donation): £9.00
Student (with donation)*: £9.90
Student (without donation): £9.00
Emergency service workers (with a Blue Light Card) and military personnel
NHS workers will need to use the promo code to book and present their Blue Light card on arrival.
Registered blind and partially sighted visitors
Refunds and cancellations
If you need to cancel your visit, simply log back in, find the customer service section, and 'select cancel order' to free up a place for someone else.
You will get a full refund if you cancel up to 48 hours before your visit.
If you need to cancel within 48 hours of your visit, you may not get a refund. So, we suggest you add-on Refund Protection when buying your ticket.
You might not know that we are a charity, so please consider donating the price of your ticket if you cancel.
* Includes a voluntary donation. By adding a voluntary donation to your ticket price you help support Kew's vital science and conservation work. If you are a UK taxpayer and add a donation of at least 10%, we can claim Gift Aid on the whole amount you pay.
**Proof of eligibility for students will need to be checked at the gate. NUS and University cards only.
Become a member of Kew Gardens
Enjoy unlimited visits, get exclusive access to events and discounts, and support our vital science and conservation work.