Community Access Scheme at Kew

About the scheme

The Community Access Scheme (CAS) is a group annual membership for organisations that give support to people experiencing barriers to visiting Kew. The scheme is for service users and accompanying support workers, personal assistants, or next of kin.

Please note that being a member does not entitle you to free entry to ticketed events, such as Christmas at Kew, nor does it guarantee the availability of tickets to these events.

Please see our frequently asked questions for further information on the Community Access Scheme.

Levels of membership

  • Up to 60* free admissions per membership period for £36 (including VAT)
  • Up to 120 free admissions per membership period for £72 (including VAT)

*You can top up from 60 to 120 visits during the membership period if you find you’d like more. 120 is the maximum number of visits you can use in one membership period. 

Membership period

The membership period runs from 1 November to 31 October. 

The visit quota can be used at any time within the membership period and therefore the membership fee does not reduce if you join later in the membership period.

At the end of the membership period, you will need to submit a renewal application form if you would like to be part of the Community Access Scheme for the next period.

Who is eligible?

Organisations providing services to people who face barriers to visiting the Gardens independently e.g.:

  • older people
  • people who have a learning, physical and/or sensory impairment
  • people who have mental health conditions
  • people who have dementia
  • members of society who are otherwise marginalized, excluded, vulnerable or isolated

Your organisation must also be one of the following:

  • a registered charity
  • a community interest company (CIC)
  • a community benefit society
  • a voluntary community group

And your organisation must be based within the M25.

For full terms and conditions including usage and exclusions (link opens in a new tab)

Contact us

If you have any queries about a new or existing CAS membership, please email Alternatively, call us on 0208 332 3600 and a member of our team will be happy to help.

You can find answers to many frequently asked questions about CAS here. This includes information on accessibility and health and safety.

Renewal or application form for the Community Access Scheme (CAS) at Kew

Is this a new application or a renewal?
Which membership level?

Tell us about your organisation

Is your organisation based within the M25?

Unfortunately your organisation is not eligible to join scheme, we offer other access opportunities for visitors and community groups with additional needs. 


Organisation status

Please provide your charity registration number

Register of charities (link opens in a new tab)

Is your group a Kew Community Connector or part of our Kew Access Forum?


About your service users

Does your organisation support any other group types?
Group types
What age are your service users?
Has your group engaged with any of the following activities at Kew Gardens before?

Please note, if you are bringing young people under the age of 18, you will need to agree to our safeguarding and supervision terms and conditions and take the time to read our safeguarding policy.


Your contact details

In order to apply on behalf of a group, you will need to be a working member of staff or a volunteer with a defined role at the organisation.

If different from key contact:

How did you hear about this scheme?

I have read and accept the terms and conditions, including usage and exclusions (link opens in a new tab), and any safeguarding obligations.

Privacy notice

Kew* will use your information for the purposes of processing your application, dealing with queries and keeping you informed about the Community Access Scheme and its benefits. This will include sending you details of community and Early Years events, family days, and activities and events that may be taking place within the Gardens and which you can enjoy as part of your membership. In addition, we may also send marketing information about learning and community events and activities. We will use your data to fulfil an agreement with you and for legitimate interest purposes.

You can opt-out of receiving marketing communications from us at any time by emailing  As long as you remain in your role as a Community Access Scheme contact, we will continue to use your details for the purposes of managing your organisation's membership.

Please take time to read our Privacy Policy which explains what data we collect and why, how we use it and other information relevant to the privacy of your data.
*Kew is the Board of Trustees of the Royal Botanic Gardens, Kew.

Two women gardening

Read Kew's Outreach Strategy

Find out how we are connecting and engaging communities to protect nature, together.