Alliums in the Palm House Parterre
kew.org > Kew Gardens > Plan your visit to Kew Gardens > Visitor notices and Garden rules

Visitor notices and Garden rules

Registered disability assistance dogs are welcome, no other dogs are allowed in the Gardens

Visitor notices and closures

Short-term closures

  • 21 July: the Princess of Wales Conservatory will close at 6:45pm
  • 22 July: the Princess of Wales Conservatory will close at 5.30pm
  • 22 July: the Orangery restaurant will close at 4pm 

During adverse weather conditions we may need to close the Treehouse Towers play area, the Treetop Walkway and the upper level of The Hive.

Closed for restoration work

Closure of the Gardens

  • Kew Gardens is open all year except for 24 and 25 December

For closing and opening times


Garden rules

Help us to look after Kew Gardens and protect our plants and buildings for years to come by following these simple rules:

  • 16s and under must be accompanied by an adult.
  • Only registered disability assistance dogs are allowed in the gardens - please leave your pets at home.
  • Help protect our plants so that people from all over the world can enjoy them - climbing, picking or pruning is not allowed.
  • Please be careful when walking through the Gardens and avoid walking over planted areas.
  • Bicycles, tricycles, roller skates, skateboards, micro-scooters, balance bikes and other vehicles (except powered wheelchairs) must be left at the gates.
  • Leave the flying to the birds - drones and other remotely controlled aircraft are not allowed.
  • Enjoy the peace and tranquility of Kew - please don't bring radios, music players and musical instruments into the Gardens.
  • Kew Gardens is the perfect place for picnics - please stick to grassy areas and don't bring barbecues or picnic furniture.
  • To protect our lawns, ball games and sports (including jogging) are not allowed in the Gardens.
  • Our narrow Treetop Walkway is not suitable for mobility scooters and pushchairs, please leave them on the ground.
  • Teachers, please be kind to our shop staff and only allow 10 children at a time into the shops.

Enquiries

For visitor information please contact Kew Gardens Visitor Information on +44 (0)20 8332 5655 (Monday to Friday 9am to 5pm) or email info@kew.org.

For enquiries about Kew the Music tickets please contact +44 (0)20 8332 5655 (answered until 9pm). After hours please contact +44 (0)20 8332 5121.

For commercial photography or painting, or if you'd like to paint with an easel in one of our glasshouses, please contact commercialmedia@kew.org to request permission.

For press enquiries about filming please contact the Press Office in advance, on +44 (0)20 8332 5607 or email press@kew.org.