Dos & don'ts

Help us to look after Wakehurst and protect our plants for years to come by following these simple rules.

Iris Dell at Wakehurst

Help us keep you safe 

  • You should not enter the gardens if you think you have COVID-19 symptoms
  • Please maintain social distancing to protect yourself and others
  • Regularly wash your hands and avoid touching your face. Check the NHS guidelines for more
  • Come prepared with your own hand sanitiser, tissues, and contactless ways to pay
  • Please wear a face covering when inside all buildings, including in the Visitor Centre (unless you’re unable to wear one). We encourage you to wear a mask when on popular paths
  • Please refrain from approaching our horticultural teams whilst they work as they are social distancing

Additional guidelines

  • Any children under the age of 16 must be accompanied by an adult at all times
  • Only registered disability assistance dogs are allowed in the gardens and must be on a lead - please leave your pets at home
  • Help protect our plants and trees so everyone can enjoy them - climbing, picking or pruning is not allowed
  • Please avoid squashing our precious plants by not walking over planted areas in the gardens
  • Bicycles, tricycles, roller skates, skateboards, micro-scooters, balance bikes and other vehicles (except powered wheelchairs) must be left at the gates
  • Leave the flying to the birds - drones and other remotely controlled aircraft are not allowed
  • Enjoy the peace and tranquillity of Wakehurst - please don't bring radios, music players and musical instruments into the gardens
  • Wakehurst is the perfect place for picnics – but please don’t picnic on the two grass lawns directly in front of the mansion and please don't bring barbecues or picnic furniture
  • To protect our lawns, ball games and sports (including jogging) are not allowed in the gardens

Get in touch

Visitor information

Email: wakehurst@kew.org.

Commerical photography, painting, filming and recording

Phone: +44 (0)1444  894336

Email: wakehurst@kew.org.

Please note: no commercial activities may be undertaken in the gardens except as part of Wakehurst authorised events. 

Close up of a leaf

Coronavirus guidance

Our gardens are open. Read our latest coronavirus guidance for your visit.