Visiting during coronavirus
Our gardens are open for you to explore.
Last updated: 29 June 2022
Kew Gardens and Wakehurst are open for you to explore, giving you the chance to enjoy acres of green space and thousands of plants.
You no longer need to book to visit Kew Gardens, but you’ll get the best value tickets by booking online.
To reduce queues, we strongly encourage you to pre-book before visiting Wakehurst.
Our glasshouses, restaurants and buildings are open. Check before you book:
Our gardens are easy to get to by bike, foot, public transport or car.
Before you visit
If you think you have COVID-19 symptoms or have recently tested positive then please postpone your visit.
Keeping you safe during your visit
We’ve worked hard to ensure your visit is safe for everyone. We will continue to review our plans and adapt where we need to.
Our glasshouses, restaurants and buildings are open. We are maintaining our cleaning regimes and ensuring adequate ventilation.
Although there is no longer a legal requirement to wear a face covering, we encourage you to wear one in crowded and enclosed spaces in line with Government guidance.
Book your ticket
If you are visiting Kew Gardens then you can now purchase any ticket type at our gates, although you’ll get the best value tickets by booking online.
We recommend that you book a time slot for the Children’s Garden at Kew to guarantee your place ahead of your visit, but you will be able to book on the day if there is still availability.
We encourage Wakehurst visitors to book a time slot to help us reduce queues, although it is not a requirement.
Need to cancel?
Simply send a message to kewgardens@seetickets.com or wakehurst@seetickets.com.
On arrival
Simply present on arrival:
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Your membership card, or email confirmation of membership if you have one.
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Your ticket, if you have one (either on a phone or print out).
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Your voucher, if you booked with one.
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Your ID, if you booked a concessions ticket.
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We encourage you to check in via the NHS QR code posters available at our entrance gates for those using the NHS COVID-19 app.
Shopping
Our shops at Kew Gardens and Wakehurst are open.
We encourage you to wear a face covering in our shops and please be considerate of other people’s space.
If you can't get to the gardens, you can still shop at our online store.
Read more information about our online shop during coronavirus on this dedicated page.
Food and drink
Our restaurants at Kew Gardens and Wakehurst are open, with indoor and outdoor seating and takeaway options available.
Please come prepared to use contactless payment methods.
Don’t forget, you can also bring your own picnic and fill up your water bottle around the site or use your reusable mug for hot drinks.
School visits
Kew Gardens
We are excited to welcome school groups to Kew Gardens.
Book a school visit to Kew Gardens
Wakehurst
School bookings are now open. Come and join us in the great outdoors.
We are open for future bookings and our team will be happy to discuss how we inspire and engage your students with hands-on learning experiences.
We will respond to emails to schoolswp@kew.org as soon as possible.
Book a school visit to Wakehurst
Online
Bring Kew into your classroom with our online learning platform, Endeavour.
From exciting videos of Kew scientists to fun infographics, Endeavour has everything you need to deliver engaging lessons in plant and environmental science.
Postponed or cancelled events
Please check the individual event page on our Kew Gardens What’s on page or our Wakehurst What’s on page.
If your individually-ticketed event was cancelled, your ticket provider will be in touch.
Stay part of our community
We know that not everyone will get a chance to visit us right now.
We will continue to share stories, pictures and films that showcase the beauty of our botanic gardens and our world-leading science so that everyone can enjoy a slice of Kew.
Keep an eye on our Kew Gardens Facebook, Twitter or Instagram or Wakehurst Facebook, Twitter or Instagram.
We'd love to hear from you.
Get in touch
If you have any questions or concerns, feel free to speak to our team:
Kew Gardens
Call us: 020 8332 5655
Email us: info@kew.org
Wakehurst
Call us: 01444 894066
Email us: wakehurst@kew.org
