Contact us

Get in touch with either Kew Gardens or Wakehurst with your feedback or enquiries.

Frost on a plant at Kew

Main switchboard

020 8332 5000

Kew Gardens visitor information

The Visitor Information team is available 9am–5pm on weekdays with pre-recorded information at all other times.

Call: 020 8332 5655
Email: info@kew.org

Kew Gardens
Royal Botanic Gardens, Kew
Richmond
TW9 3AE
UK

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Wakehurst visitor information

The Visitor Information team is available 9am-5pm on weekdays with pre-recorded information at all other times.

Call: 01444 894066
Email: wakehurst@kew.org

Wakehurst
Ardingly 
West Sussex
RH17 6TN
UK

Membership support

Kew Foundation
Royal Botanic Gardens, Kew
Richmond
TW9 3AE 
UK

Press Office

Tel: 020 8332 5607
Fax: 020 8332 5610
Email: pr@kew.org

For out of hours press enquiries call 020 8332 5000 and a duty press officer will be contacted. 
For commercial filming or photography enquiries call 020 8332 3676.

Weddings and venue hire

Weddings and venue hire at Kew: venues@kew.org or call 020 8332 5641

Weddings and venue hire at Wakehurst: wakehursthire@graysonsvenues.com or call 01444 894 024

 

Jobs and volunteering

Jobs at Kew or Wakehurst: jobs@kew.org or call 020 8332 3135

Volunteering at Kew Gardens: kewvolunteer@kew.org

Volunteering at Wakehurst: wakehurst@kew.org

Horticultural internships: internships@kew.org

Schools

School visits to Kew: schools@kew.org

School visits to Wakehurst: schoolswp@kew.org or call 01444 894055

Library, art and archives

Library, art & archives: library@kew.org

Illustrations: illus@kew.org or call 020 8332 5429

Archives: archives@kew.org or call 020 8332 5417

 

Millennium Seed Bank

Millennium Seed Bank msbsci@kew.org or call 01444 894100

Millennium Seed Bank Library at Wakehurst: msblib@kew.org  or call 020 8332 4178

Poisoning equiries

We are unable to answer questions about plant toxicity or offer emergency assistance in cases of suspected poisoning. If you are at all concerned, seek medical attention at an Accident and Emergency Department, taking a sample of the plant, fungus or mushroom with you. 

General enquiries about fungus or mushroom toxicity can be sent to fungus-poisons@kew.org

Gardening and plant identification queries

Unfortunately Kew staff cannot answer general gardening or plant identification queries over the phone, mail or on social media.