Contact us

Get in touch with either Kew Gardens or Wakehurst with your feedback or enquiries.

Frost on a plant at Kew

Our main switchboard

020 8332 5000

Kew Gardens visitor information

Our friendly Visitor Information team are on hand to take your questions, feedback and any complaints about your visit.

We are available 9am–5pm on weekdays.

Call: 020 8332 5655

Royal Botanic Gardens, Kew


Wakehurst visitor information

The Visitor Information team is available 9am-5pm on weekdays.

T: 01444 894066

West Sussex
RH17 6TN

Membership and fundraising support

Kew Foundation
Royal Botanic Gardens, Kew
TW9 3AE 

Press Office

T: 020 8332 5607
F: 020 8332 5610

For out of hours press enquiries call 020 8332 5000 and a duty press officer will be contacted. 
For commercial filming or photography enquiries call 020 8332 3676.

Weddings and venue hire

Weddings and venue hire at Kew: or 020 8332 5641

Weddings and venue hire at Wakehurst: or 01444 894 024


Jobs and volunteering

Jobs at Kew or Wakehurst: or 020 8332 3135

Volunteering at Kew Gardens:

Volunteering at Wakehurst:


School visits to Kew: or 0208 332 5627

School visits to Wakehurst: or 01444 894055

Library and Archives

Library, Illustrations and Artefacts collection enquiries:

Archives collection enquiries: 

Library and Archives Reading Room: 020 8332 5414. The Library and Archives Reading Room is open 10am to 4pm on Tuesdays, Wednesdays and Thursdays.

Millennium Seed Bank

Millennium Seed Bank or 01444 894100

Millennium Seed Bank Library at Wakehurst: or 020 8332 4178

Poisoning enquiries

We are unable to answer questions about plant or fungal toxicity, or offer emergency assistance in cases of suspected poisoning. 

If you are at all concerned, seek medical attention at an Accident and Emergency Department, taking a sample of the plant, fungus or mushroom with you.

Gardening and plant identification queries

Unfortunately Kew staff cannot answer general gardening or plant identification queries over the phone, mail or on social media.