The Great Broad Walk Borders

Contact us

There are a number of ways you can contact us at Kew Gardens and Wakehurst.

Kew Gardens visitor information

Kew Gardens visitor information line: 020 8332 5655

The Visitor Information team is available 9am–5pm on weekdays with pre-recorded information at all other times.

Email: info@kew.org

Kew Gardens
Royal Botanic Gardens, Kew
Richmond
TW9 3AE
UK

We are always looking for ways to improve our experience for visitors. Please contact info@kew.org with any feedback or complaints.


Wakehurst visitor information

Wakehurst visitor information line: 01444 894066

The Visitor Information team is available 9am-5pm on weekdays with pre-recorded information at all other times.

Email: wakehurst@kew.org

Wakehurst
Ardingly 
West Sussex
RH17 6TN
UK

We are always looking for ways to improve out experience for visitors. Please contact wakehurst@kew.org with any feedback or complaints.


Main switchboard

Kew, Wakehurst and Millennium Seed Bank: 020 8332 5000


Friends and membership support

Kew Foundation
Royal Botanic Gardens, Kew
Richmond
TW9 3AE 
UK


RBG Kew Press Office

For journalists and members of the press:

Tel: 020 8332 5607
Fax: 020 8332 5610
Email: pr@kew.org

For out of hours press enquiries call 020 8332 5000 and a duty press officer will be contacted. 
For commercial filming or photography enquiries call 020 8332 3676.


Weddings and venue hire

Weddings and venue hire at Kew: venues@kew.org or call 020 8332 5641

Weddings and venue hire at Wakehurst: wakehurstbooking@chandcogroup.com or call 01444 894 024

Find out more about weddings and venue hire at Kew and Wakehurst


Jobs and volunteering

Jobs at Kew or Wakehurst: jobs@kew.org or call 020 8332 3135

Volunteering at Kew Gardens: kewvolunteer@kew.org

Volunteering at Wakehurst: wakehurst@kew.org

Horticultural internships: internships@kew.org


Schools

School visits to Kew: schools@kew.org

School visits to Wakehurst: schoolswp@kew.org or call 01444 894055


Library, art and archives

Library, art & archives at Kew: library@kew.org

Illustrations at Kew: illus@kew.org or call 020 8332 5429

Archives at Kew: archives@kew.org or call 020 8332 5417


Millennium Seed Bank

Millennium Seed Bank msbsci@kew.org or call 01444 894100

Millennium Seed Bank Library at Wakehurst: msblib@kew.org  or call 020 8332 4178


Poisoning enquiries

We are unable to answer questions about plant toxicity or offer emergency assistance in cases of suspected poisoning. If you are at all concerned, seek medical attention at an Accident and Emergency Department, taking a sample of the plant, fungus or mushroom with you. 

General enquiries about fungus or mushroom toxicity can be sent to fungus-poisons@kew.org


Gardening and plant identification queries

Unfortunately Kew staff cannot answer general gardening or plant identification queries over the phone, mail or on social media.