The Great Broad Walk Borders

Contact us

There are a number of ways you can contact us at Kew Gardens and Wakehurst.

Kew Gardens visitor information

Kew Gardens visitor information line: 020 8332 5655

The Visitor Information team is available 9am–5pm on weekdays with pre-recorded information at all other times.


Kew Gardens
Royal Botanic Gardens, Kew

We are always looking for ways to improve our experience for visitors. Please contact with any feedback or complaints.

Wakehurst visitor information

Wakehurst visitor information line: 01444 894066


nr Haywards Heath
West Sussex RH17 6TN

Main switchboard

Kew, Wakehurst and Millennium Seed Bank: 020 8332 5000

Friends and membership support

Kew Foundation
Royal Botanic Gardens, Kew
TW9 3AE 

RBG Kew Press Office

For journalists and members of the press:

Tel: 020 8332 5607
Fax: 020 8332 5610

For out of hours press enquiries call 020 8332 5000 and a duty press officer will be contacted. 
For commercial filming or photography enquiries call 020 8332 3676.

Weddings and venue hire

Weddings and venue hire at Kew: or call 020 8332 5641

Weddings and venue hire at Wakehurst: or call 01444 894 335

Find out more about weddings and venue hire at Kew and Wakehurst

Jobs and volunteering

Jobs at Kew or Wakehurst: or call 020 8332 3135

Volunteering at Kew Gardens:

Volunteering at Wakehurst:

Horticultural internships:


School visits to Kew:

School visits to Wakehurst: or call 01444 894055

Library, art and archives

Library, art & archives at Kew:

Illustrations at Kew: or call 020 8332 5429

Archives at Kew: or call 020 8332 5417

Millennium Seed Bank

Millennium Seed Bank or call 01444 894100

Millennium Seed Bank Library at Wakehurst:  or call 020 8332 4178

Poisoning enquiries

We are unable to answer questions about plant toxicity or offer emergency assistance in cases of suspected poisoning. If you are at all concerned, seek medical attention at an Accident and Emergency Department, taking a sample of the plant, fungus or mushroom with you. 

General enquiries about fungus or mushroom toxicity can be sent to

Gardening and plant identification queries

Unfortunately Kew staff cannot answer general gardening or plant identification queries over the phone, mail or on social media.