Access guide for Kew Gardens

We want you to enjoy your visit to Kew Gardens. If there is anything we can do to help with information before your visit, please call us on 0208 332 5655 9am-5pm Mon-Fri or email

Kew welcomes all visitors and we aim to ensure that everyone has an enjoyable day out by providing the best possible access throughout the Gardens and in our glasshouses and galleries. Here are some tips about travelling to the Gardens and getting around when you arrive.

Ticket information and prices - registered blind and partially sighted visitors can enter for free as can essential carers accompanying adult visitors (17+) with a disability. Please notify the admissions staff when you buy your ticket at the gate.

Getting to Kew Gardens

Get directions, maps and key transport information for visiting Kew Gardens.

Blurred image of moving overground train

Information and useful links for travelling to Kew Gardens.

Walks and tours

Find out about our programme of walks and tours available to visitors with additional needs.

Photo: Discovery bus tour at Kew Gardens

Getting around the Gardens

Kew Gardens is accessible to wheelchair users and scooters.

Photo: Mobility scooters at Kew Gardens

Find out about wheelchair and scooter access at Kew Gardens, including how to book a mobility scooter for use on your visit.


Find out about the facilities available to visitors with additional needs at Kew Gardens.

Photo: View from the Xstrata Treetop Walkway
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