Wakehurst Place Corporate FAQS

What do the venue hire fees include?
What is the booking procedure?
How will you ensure that Public do not enter our venue hire space and that it will be private?
Can we hire the venue for a half day or a couple of hours?
Who will be there from Wakehurst on the day and what will they do?
Can we bring our own caterer, entertainment or production company?
Can we supply our own AV equipment?
Can the rooms be blacked out?
Can we use our own florist or photographer?
What about access and set up for caterers and suppliers?
Can my event go on later than 11pm?
What are the restrictions on theming?
Are there any restrictions on floral displays?
Can we have candles, if so what are the restrictions?
Can we smoke inside the venue?
Can we have outdoor furniture or team building games on the lawn in the Duke's Garden?
Can we have an outdoor event/barbecue in the Duke's Garden?
Can we have a marquee on the lawn?
It's summer and we're having drinks in the garden - can our musicians play outside?
Is there a place for registration?
Can guests get access to the Gardens before the event?
Do we have an extra room for bags/ changing/ band etc?
Can we arrange to leave items in the venue overnight?

What do the venue hire fees include?

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What is the booking procedure?

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How will you ensure that Public do not enter our venue hire space and that it will be private?

We will place Private Event signage around the venue and external lawn area. There will be a steward also on Duty to help direct Public around the venue and ensure that it is exclusively for you and your party.

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Can we hire the venue for a half day or a couple of hours?

The Mansion is hired out to only one client each day to ensure that they receive the full attention of the events team. We do offer a half day corporate rate for corporate clients wanting shorter morning or afternoon meetings.

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Who will be there from Wakehurst on the day and what will they do?

You will have a member of the Events team present on the day of your event to help co-ordinate your day. Your venue manager will oversee the caterers, florist, musicians' access, direct guests and brief the stewarding team.

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Can we bring our own caterer, entertainment or production company?

Due to our venue being a Grade I Heritage-Listed building, the greatest of care must be taken to prevent damage. Only our approved suppliers for catering, entertainment and production are allowed to provide a service for any event taking place in the Mansion. This also allows us to restrict the range of suppliers to those that only provide a service to the very high standards of delivery that we expect for our clients.

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Can we supply our own AV equipment?

Due to the building being Grade 1 Heritage-Listed building owned by the National Trust, it is important that any equipment being plugged in to the mains supply is correctly tested and supported with the appropriate insurance and Health and Safety documents.

Clients are able to supply their own AV projector and screens as long as it has the appropriate PAT testing certificates for the electrical equipment. The client will also need to hold Public Liability Insurance to the value of £5million and that the correct health and safety regulations are followed for persons setting up the equipment.

The client will need to be aware that there is no technical support onsite.

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Can the rooms be blacked out?

The Dining Room can be fully blacked out whilst the Gallery also has blinds.

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Can we use our own florist or photographer?

Only our approved suppliers for catering, entertainment and production are allowed to provide a service for any event at Wakehurst Place. Suppliers that provide a service which are not intrusive by their nature do not require power from the venue and are not logistically crucial to your event may be sourced outside of our approved list. Florists and photographers fall under the latter category and are therefore not limited to our approved suppliers list. We have a selection of recommended florists and photographers that we regard highly.

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What about access and set up for caterers and suppliers?

The start of your hire period marks the point at which your chosen venue will be ready to receive you and your guests. Caterer and supplier access to the building for setup is pre-arranged directly between your suppliers and with the Events Team.

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Can my event go on later than 11pm?

A one hour extension to midnight is available and chargeable upon request. Due to our nearby residences and out of courtesy to our neighbours, all standard evening hire times elapse at 23:00 hours.

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What are the restrictions on theming?

Due to the nature of the Mansion being a Grade 1 Heritage-Listed building, no decorations may be affixed to the walls or any fittings either internally or externally. No decorations may be placed on the existing National Trust furniture in the Hallway area. We do allow the window sills and bay area in the Dining Room to be used for arrangements but a protective base must be used under these, which should be rested on cork or felt bases.

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Are there any restrictions on floral displays?

Flower displays may not include berries, grapes or soft fruit as they can stain the surfaces in the venue. Lilies and other flowers with staining pollen must have their stamens removed off site. Pedestals with flowers are permitted in the venue in pre agreed positions so as not to touch any wall or surface area.

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Can we have candles, if so what are the restrictions?

You may have battery powered candles only. As the Mansion is a Grade 1 Heritage-Listed, National Trust building, we do not allow any naked flames.

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Can we smoke inside the venue?

The Mansion is strictly non smoking in line with the Smokefree England Legislation.

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Can we have outdoor furniture or team building games on the Mansion Lawn?

We have outdoor benches in place already and allow some occasional tables. Picnic rugs are also permitted. Only non obtrusive games are permitted on the lawn such as 'Giant Jenga' are permitted. We do not allow croquet or any other ball games as the area is a formal lawn that cannot be damaged.

Only un -obtrusive games equipment can be brought onsite. Please speak with your event manager for guidance or other ideas.

We can arrange guided tours of the Gardens or Seedbank at an additional fee of which the money is donated to the Gardens to help with education and conservation programmes.

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Can we have an outdoor event/barbecue on the Mansion Lawn?

The Mansion is sold and hired as an indoor venue with an accompanying garden. In cases where clients are looking for an outdoor hire space with a wet weather option; please be advised that Mansion will probably not be the correct venue for you.

Although guests are free to utilize the garden area and benches already in situ, the focus of your event- will be inside.

Outdoor barbeque cooking is not permitted nor are hog roasts due to the nature of the venue being situated within a Public access area and the difficulty in getting the equipment brought onsite for setup and breakdown time.

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Can we have a marquee on the lawn?

We do not allow any marquees to be put on the Lawn as it is a formal lawn which cannot be damaged.

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It's summer and we're having drinks in the garden - can our musicians play outside?

Out of respect for our neighbours, musicians may only play inside the venue. However, the windows may be kept open during a daytime event.

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Is there a place for registration?

You are able to use the Hallway area as a registration space for your guests arriving at the event.

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Can guests get access to the Gardens before the event?

Please liaise directly with the Events Team for further arrangements.

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Do we have an extra room for bags/ changing/ band etc?

You will have full use of the Library for bands equipment storage, luggage etc However this room is not locked and items are left at Owner's risk. An additional storage cupboard is also available in the ladies cloak room for any luggage.

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Can we arrange to leave items in the venue overnight?

Everything must be collected immediately after the event. Wakehurst cannot except any responsibility for items left at any of our venues.

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Wakehurst Place is delighted to announce that we now have a list of approved events caterers that can can be used for weddings, events and marquee events at Wakehurst Place. Please see the list of new caterers on our approved suppliers pages.