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Contact us

Contact details for Kew Gardens and Wakehurst.

The Kew Gardens 24-hour Visitor Information line is 020 8332 5655. For other enquiries, please select from the list below.

Contacting a specific department of Kew will ensure the quickest response. However:

  • if your enquiry is about visiting Kew Gardens, please call the Visitor Information team on 020 8332 5655 (24-hour visitor information line) or email info@kew.org
  • if you are looking for a specific person or department in Kew, please call the main switchboard on 020 8332 5000


Feedback

If you would like to give us feedback about your visit to Kew Gardens, please email info@kew.org.

For feedback about your visit to Wakehurst, please email wakehurst@kew.org.


Visit information

Kew Gardens
Royal Botanic Gardens, Kew 
Richmond,
Surrey
TW9 3AB

  • Email: info@kew.org
  • 24-hour visitor information line: 020 8332 5655

Wakehurst
Wakehurst Place,
Ardingly,
nr Haywards Heath,
West Sussex
RH17 6TN


Plant and gardening enquiries

Unfortunately, Kew cannot answer gardening questions or plant identification queries over the phone or by mail. However, there are some great resources available online. Please see the Useful Links at the bottom of this page.


School visits to Kew

To contact us about school visits to Kew or Wakehurst, please email schools@kew.org or see the School Visits section of our site.


Membership and member support

Kew Foundation
Royal Botanic Gardens, Kew,
Richmond,
Surrey
TW9 3AB 

  • Membership and members' events - call 020 8332 3200 or email friends@kew.org
  • Patrons of Kew - call 020 8332 3238 or email patrons@kew.org
  • Legacies and gifts - call 020 8332 3249 or email legacies@kew.org
  • Making a Donation, Kew Fund and 'Adopt a Seed, Save a Species' - call Jill Taylor on 020 8332 3248 or email j.taylor@kew.org
  • Commemorative gifts - call 020 8332 3248 or email commemorative@kew.org 
  • Trusts & Foundations - call David Tatham on 020 8332 3226 or email d.tatham@kew.org
  • Corporate membership - call Richard Hunt on 020 8332 3202 or email r.hunt@kew.org

Press enquiries

Press Office address, Kew Gardens

Public Relations
Royal Botanic Gardens, Kew,
Richmond
Surrey TW9 3AB
UK

  • Tel: 020 8332 5607
  • Fax: 020 8332 5610
  • Email: pr@kew.org

Press Office address, Wakehurst 

Public Relations
Wakehurst Place, Ardingly
West Sussex
RH17 6TN

  • For out-of-hours press enquires, please call 020 8332 5000 and a duty press officer will be contacted.
  • For commercial filming or photography enquiries, please call Andy Conner on 020 8332 5501.

Venue hire and weddings


Kew Gardens Premises License application

For all licensing-related queries or concerns, please contact the Designated Premises Supervisor at premiseslicence@kew.org or call 020 8332 5121 (24hrs).


Library, Art & Archives

Royal Botanic Gardens, Kew,
Surrey,

TW9 3AE,
UK 

Tel: 020 8332 5414
Fax: 020 8332 5430


Joseph Hooker Correspondence Project

Virginia Mills
Project Officer
Joseph Hooker Correspondence
Library, Art & Archives
Royal Botanic Gardens, Kew


Millennium Seed Bank

Millennium Seed Bank,
Wakehurst Place,
Ardingly,
Haywards Heath,
West Sussex,
RH17 6TN,
United Kingdom 


Working at Kew

Please see the Related Links at the bottom of this page for pages about job vacancies and volunteer opportunities.


Postal addresses

Royal Botanic Gardens, Kew (central postal address)
Richmond
Surrey
TW9 3AB (Google maps)
United Kingdom

Wakehurst (Wakehurst Place and Millennium Seed Bank)
Ardingly
near Haywards Heath
West Sussex 
RH17 6TN (Google maps)
United Kingdom


Central telephone switchboard and fax

Our main switchboard number (office hours only) is 020 8332 5000.
Our main fax number is 020 8332 5197.


Technical support

For problems and queries relating to email at the Royal Botanic Gardens, Kew, please contact postmaster@kew.org.

For technical problems relating to this website, please contact webdev@kew.org.

To inform us about editorial issues or make suggestions about how Kew's website might be improved, please contact webeditorial@kew.org.


Useful links

More from Kew

  • Art exhibition
    'Magnolias' features paintings by artist Barbara Oozeerally.
    Magnolia campbellii from the exhibitibion of paintings by Barbara Oozeerally
  • Shop online
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    Orchid display in shop
  • Book of the month
    Beautiful paintings and fascinating information about magnolias
    Magnolias in Art and Cultivation book cover
  • Kew bag for life
    Features the Kew Gardens logo. From 100% unbleached cotton
    Kew bag for life