Job Opportunities

Travel Trade and Visitor Information Manager

 

Ref: 601

Hours of work: 41 hours (36 hours net)

Job status: Permanent

Salary per annum: £31,000 - £37,000 (depending on skills and experience)

Department and location: CCA, Marketing, RBG Kew

Job Details

In this interesting and fulfilling role, you will take responsibility for Kew 's long-term Travel Trade Marketing Strategy and manage the Visitor Information team.

Working with the Head of Marketing, you will set annual targets for Travel Trade visits and plan and action promotional activity. This will include managing relationships with key trade clients, networking through industry events and producing trade specific marketing materials. You will also provide strategic leadership to the Visitor Information team, ensuring that enquiries and customer feedback/complaints are handled efficiently and effectively, and that appropriate visitor information signage is displayed.

Essentials:

A confident communicator, you will have a proven background in a sales and marketing environment, ideally within the travel trade or wider tourism industry, and possess specific customer service or marketing/sales qualifications. Strategic planning, budget management, customer service and leadership skills are vital, as is your ability to write professional letters, work with databases and collate reports.

CLOSING DATE: Monday 22nd February 2010
INTERVIEW DATE: W/C 8th March 2010

How To Apply

1. Download and read the information below.

2. Complete an application form:

3. Return your application ideally by email to jobs@kew.org or by post to: HR Recruitment, 47 Kew Green, Kew, Surrey. TW9 3AB

PLEASE NOTE:
 
We will only contact those candidates selected for interview. Therefore if you have not heard from us within 3 weeks of the closing date, you should presume that you will not be called for interview.

If you have any queries please do not hesitate to call the recruitment team on 020 8332 5150 (24hr) or 020 8332 5127 (office hours).

NO AGENCIES PLEASE