Job Opportunities

Job title: Explorer Administrator


ELIGIBILITY TO APPLY: Internal and External Candidates may apply

HOURS OF WORK: Part time, 15 hours per week

JOB STATUS: 6 month Fixed Term Contract




Kew is the world-leader in plant diversity science, a UNESCO World Heritage Site, and a major visitor attraction, that shows the importance of plants in all our lives. Kew’s mission is to inspire and deliver science-based plant conservation worldwide, enhancing the quality of life. RBG Kew Enterprises Ltd is a wholly owned subsidiary of Kew Gardens whose key objective is to maximise revenue through its commercial activities.

We are currently seeking an administrator for our Kew Explorer service, which provides guided vehicle tours through the gardens for day visitors and groups.

Your role will be to support the Operations Manager in ensuring the smooth-running of the service; dealing with telephone and email enquiries from customers, processing group bookings and providing general administrative support to the Explorer team. You will also be called on to provide occasional hands-on support with Explorer tours and events, assisting the driver with the running of the tour and ensuring an excellent experience for our customers.    

Administrative experience is a must, along with a flair for customer service and the ability to manage and prioritise a varied workload. A good working knowledge of MS office applications is also essential, particularly Word, Excel and Outlook. 

You will be required to work occasional weekends and evenings.

CLOSING DATE: 12 August 2013, 12pm

INTERVIEW DATE: 23 August 2013

How To Apply

1. Download and read the Job Profile.

Job Description, Person Specification and Additional Information (Word)

2. Complete an Application Form and an Equality and Diversity Form.

3. Return your completed Application Form and Equality and Diversity Form to Please be advised that we do not accept applications by post.  If you have a disability or a special need that requires support please contact us on 020 8332 3135.

Guidance for applicants (Word)

We will only contact those candidates selected for interview. Therefore if you have not heard from us within 3 weeks of the closing date, you should presume that you will not be called for interview. Unfortunately we are unable to provide feedback on your application if you are not selected for an interview.

If you have any general queries please do not hesitate to call the recruitment team on 020 8332 3135.